Last updated: January 2025
1. Information we Collect
Personal Information
When you book a consultation, we collect:
- Name
- Email address
- Phone number
- Birth details (date, time, and place of birth)
- Payment information (processed securely through Razorpay/PayPal)
2. How We Use Your Information
We use your information to:
- Provide astrological consultations and spiritual healing services
- Prepare accurate birth charts and predictions
- Communicate with you about your appointments
- Process payments securely
- Send service-related updates and confirmations
- Improve our services
3. Data Security
We implement appropriate security measures to protect your personal information:
- All payment information is encrypted and processed through secure payment gateways (Razorpay/PayPal)
- We never store complete credit card or bank account information
- Personal data is stored securely and accessed only by authorized personnel
- Consultation details are kept confidential
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information with:
- Payment processors (Razorpay/PayPal) to complete transactions
- Service providers who assist in operating our website
- Legal authorities when required by law
5. Cookies and Tracking
Our website may use cookies to enhance user experience:
- Essential cookies for website functionality
- Analytics cookies to understand how visitors use our site
- You can disable cookies in your browser settings, though this may affect functionality
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your data at any time by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For questions about this privacy policy or to exercise your rights, contact us at:
Email: vedsrivastava1312@gmail.com